Are Drone Deliveries the Final Frontier for Last Mile Deliveries?

Kayla Palesky About The Author

Thu, Jan 30, 2020 @ 05:41 PM

Eagle Express, Last Mile Delivery

The pinnacle. The final moments. The last mile segment.


For a delivery team like Eagle Express, the moment when products reach the final delivery destination is a culmination of a ton of effort. Sometimes it’s after weeks of transport from an overseas location. Items arrive to DFW International Airport, are picked up by our airport runner, moved to our warehouse, shipped out on our vehicle, and, finally, into the hands of the end user on the sixteenth floor of a high rise office building in Downtown. Other times the last mile segment occurs within the same hour as the initial call for pick up. These super rush orders often involve critical items like court papers, food deliveries, and even organs. While the entire process is shorter, it’s just as intense, if not more intense than a long term delivery.

No matter the length of the process, the last mile segment is perhaps the most important piece of the supply chain. It leaves so much room for error.  An entire day, week, or months’ worth of work on a product is subject to just a few short hours or minutes of transport to the final destination. 


That handoff is crucial, which is any many organizations outsource the last mile delivery effort to an experienced, trained professional.  As one could imagine, though, this type of delivery partner can be costly, considering the last mile segment is time consuming and carries a large responsibility. The price for guaranteeing a successful delivery hand off can be more than an organization is willing to pay. This is why many companies are seeking other options for that last delivery segment.


Like flying robots.




Aerial devices are becoming the next big consideration for the last mile delivery segment for organizations like UPS, FedEx, and Amazon. Currently, these organizations are seeking ways to economically and environmentally complete the final mile segments of the nearly 2 million packages they deliver each day.


Electric scooters, unmanned cars, and, yes, drones, are becoming viable options for these companies, but they’re running into a few snags along the way; mainly, regulatory and technological issues. The FAA is still developing policies and procedures for unmanned aircraft in commercial networks.


The benefits to drone delivery include:

  • Faster service
  • Reduced carbon footprint
  • Ability to reach remote areas
  • Reduction in road congestion


Of course, drawbacks exist, as well, including:

  • Hacking target
  • Risks near airports
  • Discomfort from civilians on the ground



We won’t sugar coat it. While drones are seriously cool technology, would you trust a robot with your crucial last mile delivery? It looks like doing so at this point in the game could have more drawbacks than benefits.


Here at Eagle Express, we’re huge proponents of people.  Our people are what make our company great. Our people have been the reason why we’ve been in business for nearly 40 years serving the DFW Metroplex. Our people helping your people is our purpose. We won’t be taking the “people” out of your delivery processes anytime soon, and we don’t think you should, either.


In fact, no matter when you call Eagle Express to schedule your next delivery, you’ll be treated to a real live person- a member of our team- who can expertly answer any questions you might have or get your final mile delivery scheduled in just a few minutes. We won’t drone on, but if you want to know more about our people, find us here on the web or call us anytime at 214-351-5777.