You’ve decided 2020 is your year to become an entrepreneur in an online marketplace. Fabulous! Now what? We’re sure you have many of your ducks in a row, but have you made the ever-important decision in delivery management?
Ecommerce has revolutionized business. Last year, there were an estimated 1.8 billion global digital buyers. More people than ever are shopping online, and more businesses than ever are emerging in the digital marketplace. If you’re reading this as a prospective or new business owner, you’ve likely settled on a product and consumer base. But one of the most vital pieces of the eCommerce puzzle is how are you getting the products to your customers?
That’s where smart delivery management comes into play. With nearly four decades in the courier business, Eagle Express is your go-to for eCommerce delivery management. You’re going to want to consider these points as you tackle delivery management for your budding business.
Automation- Entering orders by hand, writing out invoices, and otherwise managing deliveries on paper are imprecise and outdated. Delivery management software should make many of these processes paperless and automatic, reducing many tedious tasks for your or your staff. Not ready to invest in this type of tech? Find a 3PL partner that makes technology a priority.
Live Updates- In our convenience culture, providing real time updates to your customers is no longer a nice perk, it’s a requirement. Live updates on deliveries allow you and your customers to be more efficient with the workday. No one wants to wait around for a four-hour delivery window.
Route Optimization- Speaking of efficiency, route optimization will be a key point in your delivery management. If you don’t have time to wait around for a delivery window, you definitely don’t have time to navigate the one-way streets in Downtown Dallas searching for your customer’s storefront. Clear and optimized routes mean more accurate service for your clients and less frustrating deliveries for the drivers. (Of course, you can set aside these frustrations completely with a third party delivery team…but more on that later.)
Comprehensive Insurance- Lastly, as you consider managing the deliveries of your product for your new business, insurance should be a top priority. Your product is important to you, and the safety of your team is important to you. Carrying a full suite of insurance from A-rated providers is the best way to protect your business. If something unforeseen were to occur that would lead to lost goods or damaged vehicles, you want to be covered.
An even bigger point to consider is how can you keep this all running smoothly? The answer is easy: leave it to the experts.
A courier team with experience can lead your delivery management with expediency and professionalism. As a new business, you have many tasks that require your time and attention, but your transportation tasks don’t need to be consuming your efforts.
Consider a third party partnership that handles all of your transportation and logistics tasks. You already have a great product- you wouldn’t have entered the market if you didn’t. Now take away the worry of putting the product in the hands of your customers by outsourcing those tasks to a professional delivery team.
Eagle Express has been serving the DFW Metroplex and beyond for 38 years. But we haven’t stayed stagnant in that time. We’ve accommodated our business to meet the changing needs of customers, including the shift towards eCommerce. Our drivers and vehicles are fully insured and certified in diverse deliveries, including healthcare and food deliveries. Find out how Eagle Express can help your new business manage deliveries to customers within the Metroplex and throughout the country. We’re available 24/7 for your convenience. Contact us here to get started.